When people make mistakes, the last thing they need is discipline. It's time for encouragement and confidence building. The job at this point is to restore self-confidence. I think "piling on" when someone is down is one of the worst things any of us can do"
Jack Welch: “Jack: Straight From The Gut” (with John A. Byrne; Warner Books, 2001; p.29)
Tags(clickable): Jack Welch, Quotes
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